Shipping & Delivery

FREE SHIPPING WORLDWIDE
As part of our continued commitment to keeping customer satisfaction high and costs as low as possible, we offer free shipping WORLDWIDE. We ship with a range a of providers from FedEx to Air-Mail, depending on the particular piece ordered. Tracking information is provided once your package is shipped.

Delivery Times
Production Time + Shipping Time

Production Time
10-20 working days.
We take the customization of our pieces seriously. Because all of our pieces are custom crafted to your specifications, the time between order and delivery will vary depending on a number of factors. However, we like to keep our valued clients well informed, and as such, the crafting times for each piece can be viewed on our information page. We always try to make things as quick as possible, but we will never compromise our standards or put speed above perfection.

Shipping Time
5-7 working days after production finished, depending on destination country.
Please note that couriers may not deliver on weekends.
We will always do everything we can do ensure your order reaches you on time. However, delays caused by problematic weather conditions, delays with carriers and couriers or issues resulting from being provided with inaccurate delivery addresses are beyond our control. We are also unable to refund any shipping fees.

Sometimes with jewelry orders, time is very much of the essence. If this is the case, feel free to contact a member of our team to discuss expedited shipping options.

Customs Duties
Please Note: Taxes - including customs and import charges - are the responsibilities of the customer and not ours. If you need more information or have questions regarding taxation or import duties, we recommend getting in touch with your local customs service.

For any questions, please contact us at support@nozbojewelry.com.